Josh Adragna

Recent Posts

Formulating an A.I. Strategy

Posted by Josh Adragna on 10/2/17

Evaluating artificial intelligence in the enterprise can seem like a daunting task. The Kylie.ai team has worked with several leading organizations and has learned key insights in how to approach evaluating A.I. The following points can provide guidance and best practices in how to formulate an A.I. strategy.

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Topics: Artificial Intelligence

Executive Guide to Artificial Intelligence

Posted by Josh Adragna on 9/19/17

Several recent studies and surveys’ across several sources has shown that implementing an artificial intelligence strategy can be a challenging maze to navigate. With a lack of extensive business cases and A.I. implementation examples it can create a needle in the haystack scenario for business leaders not only looking for relevant A.I. solutions, but also successfully creating A.I. initiatives.

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Topics: Customer Experience, Artificial Intelligence, Customer Support